Customer Information and Privacy Policy

WHAT DOES SMALL TOWN BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
       

What?

    The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

       

How?

    All Financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Small Town Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Small Town Bank Share? Can you limit this sharing?
For our everyday business purposes –
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies No We Don't Share
For our affiliates' everyday business purposes –
information about your transactions and experiences
No We Don't Share
For our affiliates' everyday business purposes –
information about your creditworthiness
No We Don't Share
For our affiliates to market to you No We Don't Share
For our nonaffiliates to market to you No We Don't Share

Questions? Call 1-877-878-9471 or locally at Wedowee 256-357-4936, Ranburne 256-568-2265, Roanoke 334-863-4151 or Heflin 256-463-2790

Who we are
Who is providing this notice? Small Town Bank
What we do
How does Small Town Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Small Town Bank collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your debit or credit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Small Town Bank has no affiliates.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Small Town Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Small Town Bank does not jointly market.

 

Bank Information 

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Monday 8:30 am - 4:30 pm
Tuesday 8:30 am - 4:30 pm
Wednesday 8:30 am - 1:00 pm
Thursday 8:30 am - 4:30 pm
Friday 8:30 am - 5:00 pm
Saturday (Lobby Closed) 
DRIVE THRU HOURS:
Monday 8:00 am - 4:30 pm
Tuesday 8:00 am - 4:30 pm
Wednesday 8:00 am - 1:00 pm
Thursday 8:00 am - 4:30 pm
Friday 8:00 am - 5:00 pm
Saturday 8:00 am - 12:00 pm
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